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COVID-19 Updates

Redeemer West Side Updates for COVID-19

Redeemer West Side is continuing to monitor NYC Health and CDC Guidelines, and will
adapt to new guidelines as soon as they are announced. All updates will be posted here.

Latest updates | Sunday services | Pastoral care & prayer | Giving | Resources

What's the latest information?

June 6

Given the most recent guidelines recommended by the CDC and State of New York, we are seeking to accommodate those who are fully vaccinated and wish to take their masks off as well as those who need and/or wish to keep their masks on during worship. Therefore on Sunday, June 13 we are making the following updates to our worship service:

  • We will have separate sections in our main seating area and balcony for masked and fully vaccinated congregants.
  • The center sections will be for those who are fully vaccinated. You’ll be able to seat yourself without social distancing and once seated your mask can be removed.
  • The outer sections of the sanctuary will be reserved for those who need or wish to keep their mask on. Social distancing rules will remain in effect.
  • If you have children over two who have not been vaccinated, please have them continue to wear masks.
  • Registration is still required to attend services until further notice.

January 28, 2021

We appreciate your patience and flexibility as we've put our in person services on hold for the past couple of months. After monitoring and confirming the decline of infection rates, Redeemer West Side has made the decision to begin regathering in person for Sunday morning worship starting February 7. The safety protocols will continue to be the same so please review these protocols before you register to attend in person worship services.

A livestream of the Sunday worship service will continue on our YouTube channel at 10 a.m.

January 15, 2021

We are continuing to monitor the trends we are seeing in our neighborhood regarding positivity and hospitalization rates. We are encouraged by the data in our immediate area but are seeking confirmation that the stabilization/downward trends are consistent over the next two weeks. Our goal is to regather for limited in-person worship at the beginning of February. Join us in prayer for our health care workers, hospitals and city that transmission rates would go down and hospitals would no longer be overwhelmed with cases.

Please continue to join us for worship each Sunday morning at 10 a.m. as we livestream on our YouTube channel.

January 4, 2021

As many are returning from holiday travels, Redeemer West Side has decided to continue the pause on in-person worship services for another two (2) weeks.

We are continuing to monitor the situation and recommendations coming from the local and federal governments. Please continue to check our website or our social media channels (Instagram, Facebook, Twitter) for updates on in-person services.

In the meantime, we invite you to continue worshiping with us each Sunday morning! We are still livestreaming our services at 10 a.m. on our YouTube channel.

December 14, 2020

Due to increased COVID-19 infection rates in Manhattan, Redeemer West Side is once again halting in-person worship services starting Sunday, December 20. This decision has been made out of an abundance of caution during this holiday season and our hope is to return to in-person services on January 10.

We are grateful that we’ve had almost six months of in-person and livestreamed worship without incident. Our safety precautions, which included building ventilation standards, were implemented following best practices, but we know that God alone protected our congregation.

We are continuing to monitor the situation as well as recommendations coming from the local and federal governments and will update you once we resume in-person services. Please pray for our city, for the people most affected by this virus, and for the ongoing work of God’s people despite these present challenges.

In the meantime, continue worshipping with us and your church family online on our YouTube channel! Our worship services will be livestreamed at 10 a.m. on Sundays and Christmas Eve at 7 p.m. on December 24.

November 20, 2020

NYC public schools shut down for in-person classes again on November 18.

For now, W83 remains partially open. The Calhoun School continues to meet in-person during the weekdays and there are a few small gatherings on the evenings and weekends. All participants wear masks, social distance, and are at 1/3 capacity or smaller. Thankfully we have not had any active cases or linked exposure to COVID-19.

We are continuing to monitor the ongoing rise in infection rates in NYC. The most likely trigger for further shutdowns will be when Manhattan hits a 7-day average infection rate of 3%, which will put the city into the State’s Orange Zone.

In the Orange Zone, churches are limited to 25 people for gatherings. At that time, we will most likely switch to an online-only Sunday worship service (available on our YouTube channel). Youth Ministries will also adjust to a virtual format. If/When the Calhoun School closes, Redeemer will essentially shut down W83 to all gatherings.

November 2, 2020

As we continue to monitor federal, state, and local guidelines we upgraded our safety protocols to reflect the latest updates to New York State travel guidelines. (More info on New York State’s current travel quarantine policy here.)

October 2020

In accordance with recommendations for indoor ventilation best practices, we’ve upgraded our HVAC filter system to MERV-13 filters. We still require everyone to wear a mask/face covering over their mouth and nose while inside the building.

September 8, 2020

W83 Ministry Center is open. We are following federal and local guidelines, and we have enhanced cleaning and safety protocols in place.

August 2020

The Redeemer staff moved out of the offices located at 1166 Avenue of the Americas and are officially working remotely for the foreseeable future.

July 12, 2020

With COVID-19 safety protocols in place, in-person services began. We are currently requiring everyone to register ahead of time in order to attend

June 29

Starting July 12, 2020 we will be holding a limited regathering for Sunday worship at 10 a.m. This will be a hybrid in-person/live stream service. Make sure you review our safety protocols and registration process.

March 25, 2020

Resources are available for the public as well as freelance artists and musicians.

March 20, 2020

W83 Ministry Center will remain closed until we are allowed by the city and/or state to re-open for gatherings.

We have launched a Disaster Relief Fund. You may support others financially by donating to the relief fund or practically by joining the Crisis Care Team. If you are part of the Redeemer West Side community and in need of financial help because of COVID-19 please let us know.

On Monday, March 23 we will be starting Noonday Prayer from 12 to 12:30 p.m., let by one of your church leaders. You can find the information on our Stay Connected page.

You may now opt-in for weekly care from members of our staff via phone, text or email. You can do this here.

This Sunday, March 22, we will have Sunday worship available at 9:30 a.m.

Families are invited to join the West Side Children Facebook group or follow us on Instagram @wschildren

March 17, 2020

Friday night Youth Ministry will be meeting virtually.

West Side Children will be sending out "Wednesday Wonders" to families on Wednesday mornings as mini lessons to do with their children each Wednesday morning.

March 13, 2020

Classes through March have been canceled. We are looking into possible options of classes being offered online.

Social Discussions has been canceled.

Community Groups
We are asking that Community Groups no longer meet in person until further notice. Try to stay connected through FaceTime or other communication options.

W83 Ministry Center
Currently closed through March 21. Will continue to follow NYC Health and CDC guidelines to determine if that deadline needs to be extended.

March 12, 2020

Update from David to the congregation

Sunday worship
Worship services have been canceled. We will let you know immediately if we hear a confident recommendation to reopen at some point in the future, but for now the decision to cancel activities is indefinite.

However, we would still love to provide an opportunity for us to gather as the body of Christ this Sunday, even if it is a format that looks differently than we are used to. We are preparing a short video with worship songs and a reflection on Scripture, with the hopes of encouraging and strengthening us during this season. That video link will be sent to active members and congregants who have subscribed to one of our mailing lists on Sunday morning around 8 a.m. (we will also provide a link on our home page) and it’s our hope that you’ll take time yourself (or with your family or roommates) to worship with us through song and Scripture.

Programming and events
We are currently suspending all classes, programming and events for the remainder of March. At this time, classes will resume in April. You will receive an email if there are any additional updates.

The Gotham Info Session has been canceled. We will provide information as it becomes available.

Children's Ministry
While we may not be able to meet every Sunday we can still have community. Parents, please interact with and follow us on Instagram: @wschildren

Community Groups
West Side Women, Moms' Groups, West Side Dads, West Side Men, OWLS, Youth Fridays and KCG are canceled for the foreseeable future.

We are asking Community Groups to take a hiatus from meeting in person until further notice. Please contact your Community Group leader if you have questions about your group.

W83 Ministry Center
W83 will be closed March 14 through March 21. We will continue to monitor and assess next week to see what our next steps will be.

Questioning Christianity
We will not be meeting in person but in order to keep the conversation going with our friends we will be livestreaming this month. We still encourage you to invite your friends into the conversation! Register to receive the livestreaming link.

Partner ministry events
If you registered for an event or to volunteer with a partner ministry, you should be receiving emails from them with updates about volunteering and attending events at this time. We can confirm that the HFNY Homelessness Summit has been canceled indefinitely.

March 11, 2020

Update to CG Leaders regarding meetings

Update from Joe Moon to Middle School families

Update from Shirley Hyun to High School families

March 10, 2020

Update from Laura Einhorn to parents about 5 p.m. worship service

Update from Laura Einhorn to parents about KCG

March 5, 2020

Update from David Bisgrove to the congregation

Gathering as a church family

We are committed to developing ways for us as a congregation to remain connected, equipped to be salt and light in our city, for such a time as this. We are currently pausing our in-person services for a period of time. Conversations are ongoing for how we will continue to conduct Sunday worship, pastoral care, and other ministry opportunities during this season.

Pastoral Care and Prayer

Join us as we pray for those who are impacted by or confronting the virus — patients, families, healthcare workers, authorities — and for God's protection and wisdom.

If any member needs help beyond prayer/spiritual support, consider filling out the Pastoral Care Request Form.


Your generosity does not have to end while services are limited. Continue to give online or set up a recurring gift.


Staying up-to-date with the facts is an important part of being prepared as the situation is evolving. Here are some helpful links:

Healthy Guidelines

According to the CDC, washing your hands often with soap and water for at least 20 seconds is one of the best precautions you can take to prevent the spread of the virus. When hand washing is not possible, alcohol-based hand sanitizers are a recommended alternative.

Follow these guidelines for keeping yourself and others healthy:

  • Wash your hands regularly
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow
  • Eat healthy and drink lots of fluids
  • Do not go to work, school, or church if you are sick